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Signed in as:
filler@godaddy.com
Privacy Policy
Marks Valeting & Detailing
Effective Date: May 2025
At Marks Valeting & Detailing, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us online, by phone, or in person.
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1. Who We Are
Marks Valeting & Detailing
71 Fen Rd, Heighington. Lincoln, LN4 1JL
marksvaletingdetailing@gmail.com
Tel: 07495740531
We provide professional mobile car valeting and detailing services across Lincoln, surrounding areas within 35 miles radius and nationwide coverage at customer request.
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2. What Information We Collect
When you visit our website, contact us, or book a service, we may collect:
• Full name
• Email address
• Phone number
• Vehicle information (e.g. make, model, registration)
• Address for service
• Any messages, comments, or enquiries you send
• Marketing preferences
• IP address, browser type, and website usage data via cookies
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3. How We Use Your Information
We collect and process your personal information for the following purposes:
• To respond to enquiries and provide customer service
• To schedule and deliver valeting and detailing services
• To manage bookings, invoices, and payments
• To send marketing communications (such as offers, updates, promotions, and news), where consent has been given or where allowed under legitimate interest
• To improve our website, services, and customer experience
• To meet legal and regulatory obligations
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4. Marketing Communications
With your consent (or under legitimate interest where applicable), we may contact you via:
• SMS/text
• Social media messages
• Phone calls
You can opt out at any time by clicking “unsubscribe” in our emails or by contacting us directly.
We will not sell or share your data with third parties for their own marketing purposes.
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5. Legal Bases for Processing
We rely on the following lawful bases under the UK GDPR:
• Consent – for email or SMS marketing, when you tick a box or opt in
• Contract – to deliver services you’ve requested or booked
• Legal obligation – for tax, accounting, or regulatory reasons
• Legitimate interest – to improve our services and communicate relevant offers
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6. How We Store and Protect Your Data
Your data is stored securely and is only accessible by authorised personnel. We use appropriate technical and organisational measures to protect your information.
We retain your data only as long as necessary for the purposes described in this policy or as required by law (e.g., HMRC recordkeeping).
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7. Cookies and Website Analytics
We use cookies and tracking technologies on our website to:
• Provide essential site functionality
• Analyse website traffic and user behaviour
• Help improve our content and services
• Support marketing and advertising efforts (e.g., Google Ads or Facebook Pixel, if used)
You can control cookie settings in your browser at any time.
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8. Sharing Your Information
We may share your data with trusted third-party service providers who help us run our business, including:
• Website or booking system providers
• Email marketing platforms (e.g., Mailchimp or similar)
• Payment processors
• Analytics and advertising partners
All third parties are contractually obligated to keep your information secure and only use it for the purpose we’ve agreed with them.
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9. Your Rights
Under the UK GDPR, you have rights including:
• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data (“right to be forgotten”)
• The right to object to or restrict data processing
• The right to withdraw consent for marketing at any time
To exercise your rights, contact us at:
📧 marksvaletingdetailing@gmail.com
📞 07495740531
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10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with an updated “Effective Date.”
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11. Contact Us
If you have any questions about this policy or how we handle your personal data, please get in touch:
Marks Valeting & Detailing
📧 marksvaletingdetailing@gmail.com
📞 07495740531